Catalog
Episodes
Episode 37: Docking Station (Jon Bennett, James Hartenfeld, Jaren George)Apr 25, 2023 · 42 minIT Desk is improving every day to meet your consulting needs. IT support is strenuous but rewarding. We work with so many of our international clients and look at the progress of what communication and commitment can do with the helpful approaches of information technology. Hazah! Joining us are our guests for this episode: James Hartenfeld and Jon Bennett.- Episode 36: Display Settings (Jeremiah Coughlan, Julia Corral, Jaren George)Apr 10, 2023 · 45 minSo many people are tuning in to IT Desk and users are saying ''The IT Desk support staff really knows patience and persistence" and this is all true! Our latest episode was a challenge but we are capable of guiding our clients through processes with their devices but also the devices in their heads (their brains!). Special guests Julia Corral (2023 Willamette Week Funniest 5) & Jeremiah Coughlan (Helium PDX)
- Episode 35: Bidetech (Hannah Gustafson, Logan Loughmiller, Jaren George)Apr 5, 2023 · 32 minThe future is now and it is everywhere including our bathrooms. Our clients need to be prepared and we have the pros to help them with that. Tune in now and listen to how our IT reps FLUSH out the problem. Special guests Hannah Gustafson (Teacher's Show), Logan Loughmiller (Laughgasm)
- Episode 34: Security Clearance (Katie Nguyen, Andrew Sleighter, Jaren George)Mar 27, 2023 · 37 minWhat cyber security means to us? Well, everything! IT Desk doesn't play around when it comes to hacks and scams. That's where we draw the line! Our top-tier experts learn to put out customers at ease with tech-savvy wisdom and action. This week's call was an important one and you should tune in with our special guests Katie Nguyen (PBS, NY Times, Portland Mercury Genius of Comedy), Andrew Sleighter (Late Late Show with James Corden, Dry Bar, Comedy Central)
- Episode 33: Snake Byte (David Kildal, Lewis Sequeira, Jaren George)Mar 13, 2023 · 37 minHere we are with another simulated IT Desk problem solved to its highest potential. The IT Desk follows its own policies and protocols when it comes to non-humans alike. We don't discriminate but we sure are not licensed to tame analog creatures! Yikes! Good thing we have pros that are calm under pressure and delivers exceptional service for their client. Special guests comedians David Kildal (Hot Bits Portland, OR) and Lewis Sequeira (It's Gonna Be Ok! Portland, OR)
- Episode 32: Trojan Horse Manifesto (Alyssa Yeoman, Chris Mejia, Jaren George)Mar 6, 2023 · 39 minUnderstanding our customer's needs is a critical part of what we do. We synchronize with our clients to find ways to not only troubleshoot but compute... into your heart. We train our employees to find empathetic solutions and language to soothe you and your troubles. Sometimes we never know what the other person is going through non-digitally but in an analog setting. Special guests: Chris Mejia (We Didn't Get a Rose podcast) and Alyssa Yeoman (Don't Tell Comedy)
- Episode 31: who_let_neil_out.mp3 (Chad Opitz, Derek Sheen, Jaren George)Feb 26, 2023 · 33 minBack again with another Season 3 exhibition of bold IT work! The reviews are in and we are proud to demonstrate the articulated structure of our streamlined flow-charted IT process. It is music to our ears. Speaking of music, sometimes, audio-enabled devices can malfunction and our IT pros find ways to unlock the truth and solutions to the problem. Tune in with special guests Chad Opitz, Derek Sheen
- Episode 30: Cat5 & Mouse (Curtis Cook, Arlo Weierhauser, Jaren George)Feb 13, 2023 · 33 minIT Desk is back for another fiscal season! Season 3 is where we made important updates, new staff, and systems! Tune into this episode where we strive for communication and we even get technical at times. No matter if you think we lose control, we are able to maintain ourselves and carry through with providing quality customer service. Hear for yourselves! Specialists guests: Curtis Cook (This Fool on Hulu, American Dad, NW Black Comedy Festival), Arlo Weierhauser (Timmy Failure, Late Show With Stephen Colbert, EPIX), Jaren George
- Episode 29: RFIDP (Shain Brenden, Steven Wilber, Jaren George)May 30, 2022 · 34 minAfter a complete system update, we are back. Not even the shortage of semi-conductors can stop the IT Desk. We want to make our clients feel secure with today's most modern technology. That's why we will stop at nothing to make sure even your money collection devices or Bitcoin databases are safe. Listen to our new alert IT pro handles all of our recent caller's risk management. Special guests Shain Brenden and Steven Wilber
- Episode 28: Launch Date (Danelle Porter, Chad Johnson, Jaren George)Apr 25, 2022 · 38 minWe manage a lot of cool and useful apps for our customers including social ones. IT services like ours help our clients find...love. Whether through our robust dating app or sometimes, artificially (but that's for a different call ;) ). Let's learn and explore this recorded conversation between or fun IT agent and one of our customers. Our guests: Chad Johnson and Danelle Porter
- Episode 27: The Future Middle Ages (Lucy Tollefson, Richie Aflleje, Jaren George)Apr 18, 2022 · 35 minMobile phones are very important to daily users. We understand that. We are working overtime to help with your phone problems. Staffing here at IT is becoming challenging but we put our new employees to extensive training. Tune in with our new IT Desk cadet, Amy as they masterfully help our clients. Special guests Lucy Tollefson & Richie Aflleje
- Episode 26: Yankovic (Rachel Aflleje, Todd Kirkwood, Jaren George)Apr 11, 2022 · 37 minInformation Technology is essential to today's world. We are connected to so many other users around the world and we've expanded our services to others, especially in Washington state. We've recruited the finest IT pros to help customers as much as they can so they continue to function as great citizens. Tune in to this episode and see why. Featuring special guests Todd Kirkwood and Rachel Aflleje.
- Episode 25: Digital Sorcery (Drew Wilson-McGrath, Clancy Kramer, Jaren George)Apr 4, 2022 · 41 minOur IT powers have no bounds. It is perfect for helping our clients. Sometimes we like to flex and show off our troubleshooting authorities so you know who is in charge- the clients! We just help! Check out our power-focused, IT rep who likes to sprinkle some "magic'' on these conflicts! Special guests Clancy Kramer and Drew Wilson McGrath
- Episode 24: Grand Meme (Brent Lowrey, Bui Buoy, Jaren George)Mar 28, 2022 · 37 minWhat a world we live in. A social media world! We learn to adapt to new ways of communication, especially with family. IT Desk Department knows how valuable it is to connect to loved ones. IT expert Ted was able to relate to this client and show empathy while being patient to eagerly solve their problems. Tune in! Special guests: Brent Lowrey, Bui Buoy
- Episode 23: ....Updating.... (Cameron Peloso, Michael Phelps, Jaren George)Mar 21, 2022 · 26 minWe are constantly evolving. Especially us humans and technology waits for no one. Hear this exclusive support call with our youngest (parental consent acquired) IT pro to handle this client's problem while providing a bigger scope into his life. (Cameron Peloso, Michael Phelps)
- Episode 22: Cleansing The Net (Dylan Reiff, Amanda Lynn Deal, Jaren George)Mar 14, 2022 · 42 minIT Desk representatives are the most powerful when it comes to administrative requests. But there's a limit! See how calmly our new entry level IT staff member helps this client see the wonderful alternatives that are at their disposal. Special guests Dylan Reiff and Amanda Lynn Deal.
- Episode 21: Ghost Roomba Dad (Chelsea Burns, Todd Basil, Jaren George)Mar 7, 2022 · 33 minWe love helping customers with consumer products as well! Especially for our customers that have smart devices in their homes for different reasons. No fear, IT professionals don't pry and most of our interactions are confidential when we are calm. What a world of technology we live in! Special guests (Chelsea Burns, Todd Basil)
- Episode 20: Honeypot (Rachelle Cochran, Riley McCarthy, Jaren George)Feb 28, 2022 · 29 minThe support we give at IT Desk is revolutionary. We finally got to use our advanced tools and services for our customers. Even if we have to go in your computer (with consent!) and fix the problem ourselves (and then some!). Our new IT rep, Daren, shows no fear and is ready to assist. (Rachelle Cochran, Riley McCarthy, Jaren George)
- Episode 19: Holy Printing ( Kara Moore, Ben Harkins, Jaren George)Feb 21, 2022 · 38 minWe communicate with computers and we learn to communicate with each other. IT work can be busy and yet, wholesome. We find ways to connect to our clients and ways to link our hearts with them. Let this episode be an example of what could be possible to all of us in the digital world! Special guests Kara Moore and Ben Harkins
- Episode 18: Analog Frequency (Kyle Adams, Bryan Bixby, Jaren George)Feb 14, 2022 · 28 minHello fellow clients. The IT Desk is here for your conflicting needs. Technology needs! Sometimes our customer's curiosity gets the best of them when exploring themselves and the devices all around us. Let's tune in with our more ''down to earth'' IT rep (Kyle Adams, NW/Portland comedian) that finds ways to relate to our customers (Bryan Bixby, NW, Portland comedian) in their time of need (and boy do they have needs!)
- Episode 17: The Gateway to the Future (Imani Denae, Chris Hudson, Jaren George)Feb 7, 2022 · 28 minYet again technology is evolving. There are multi-use devices that are trending and are now needed in homes. This is the future. Our IT staff knows this and we are prepared to help our fellow customers in any shape or form. We give show customers appreciation from time to time and this ''episode'' exemplifies that. Special guests ( Imani Denae, Chris Hudson, Jaren George)
- Episode 16: Viral.exe (Cam Strong, Marietje Haubrich, Jaren George)Jan 31, 2022 · 27 minHere at IT Desk, we know we live in social times. We collect clout here differently. We analyze and execute support that will crush the competition and with our great Marketing team, we can further assist you as you reach for the stars. Join us with special guests (Cam Strong and Marietje Haubrich) Hosted by Jaren George.
- Episode 15: Gathering of Data (Jill Silva, Thomas Lundy, Jaren George)Jan 24, 2022 · 32 minHere at IT Desk, we have expressive representatives that likes to give us an insight into how we can do better as IT Desk. Here's an example of one of our IT reps that loves the future. Future meaning crypto NFT possibilities that are endless and not always well received by customers. Good thing we know how to keep our composure. Special guests Jill Silva and Thomas Lundy.
- Episode 14: Technology is Nuts! (Milan Patel, Seth Allen, Jaren George)Jan 17, 2022 · 35 minIT Desk has gone through a recent change within the company. New name but still offering quality support from our ’’experts’’ here at our headquarters. As you know, privacy is our number one priority (when it counts!). Let show you why.
- Episode 13: Cyber G Force (Sarah Kennedy, Timmy Booth, Jaren George)Jun 14, 2021 · 46 minBack from vacation and ready to log in. Self-care is important for our IT representatives. We are ready to jump back into action and activate our PCI bus speeds to overdrive. We join another prestigious IT employee who just won employee of the month. Can you tell? Featuring Timmy Booth and Sarah Kennedy
- Episode 12: Gossip Gifs (Nariko Ott, David Mascorro, Jaren George)May 31, 2021 · 40 minIn this technology world, we can't give in to fear and what is uncertain. Give in to logic and quantum philosophies. At IT Pod Desk, we will help you learn more about yourself. We have professionals that will unlock minds AND solve your problem. Behold, our 12th episode featuring David Mascorro and Nariko Ott.
- Episode 11: Panic Lunch Room (Lucia Fasano, Shane Hosea, Jaren George)May 24, 2021 · 40 minPressure is always on when we give the tech solutions customers need! No matter how weird the situation might be, we roll up our company long sleeve polos and provide high customer service so you don't feel like you're getting robbed. Special guests from Lucia Fasano and Shane Hosea
- Episode 10: Analog Cloud Storage (Bri Pruett, Adam Pasi, Jaren George)May 17, 2021 · 35 minWe have passed a milestone my fellow tech users. IT Pod Desk proudly celebrates with our most prestigious IT support worker. Listen to this master problem solver as he helps a fellow client with her cloud problems and conspiracies. The patience! The art! Tune in! Featuring LA Comedian Bri Pruett and Portland's Funniest Adam Pasi.
- Episode 9: *Text* Worker (Sam Whiteley, Emma Pace Jonas, Jaren George)May 10, 2021 · 41 minHow can you not love technology? It helps us with everyday life tasks and conditioning. It even helps with odd jobs that we don't particularly do or critic. Here's an example of tech support that assists this customer and stands by our policies. Featuring Sam Whiteley and Emma Pace Jonas.
- Episode 8: One Moment, Please (Andy Iwancio, Chris Khatami, Jaren George)May 4, 2021 · 38 minAnother troubleshooting adventure with a new IT representative. Here at IT Pod Desk, we know our logistics and risk management. We will always communicate with you in the best possible way. Your patience is important to us! This week, our special guests are comedians Chris Khatami and Andy Iwancio
- Episode 7: Technically, Can You Hear Me Now? (Tory Ward, Jake Silberman, Jaren George)Apr 26, 2021 · 38 minHere at ITPD, we get ''challenging'' customers and clients. The wonderful thing about our service is the employees we are willing to use to get the job done. You heard us right! We will troubleshoot everything from visual to audio devices! Tune with our new patient IT expert as he shows what it takes to tackle issues (and customers) head-on. Special guests Portland comedians Jake Silberman and Tory Ward.
- Episode 6: Garageband Algorithms (Chris Nakis, Dan Weber, Jaren George)Apr 19, 2021 · 41 minWe find a customer filled with music aspirations, having difficulties with his music editor. IT Pod Desk, to the rescue! Our new expert is able to resolve their issues with no problem! Special guests Chris Nakis and Dan Weber
- Episode 5: Flashy Sandy Finger Traps (Jamie Carbone, Noah Watson, Jaren George)Apr 12, 2021 · 34 minWe have amazing IT staff here at the IT Pod Desk. Not only we are professionals, but multitaskers, too! Find out how our ''experts'' solve a case while casting no judgment upon this adventours customer! Featuring Portland comics, Jamie Carbone & Noah Watson
- Episode 4: Cloudy with a Chance of Technology (Zoe Proval, Dylan Jenkins, Jaren George)Apr 6, 2021 · 43 minOh my! We got a new IT specialist to help a worried Grandpa reconnect a long-lasting relationship with his grandson. Can IT help him so he can help his grandson through the wonders of the cloud? Let's find out! Special guests (Zoe Proval & Dylan Jenkins)
- Episode 3: Praise Thee Technology (Lars Soderlund, Jaren George)Mar 29, 2021 · 54 minBehold! The IT Pod Desk is enabled and ready to troubleshoot. Looks like we have some technical issues with an ISP. O.M.G
Special guest- Lars Soderlund
- Episode 2: iPhone Rings of Chaos (James Hartenfeld, Jaren George)Mar 23, 2021 · 41 minWe have a slow phone issue but no worries, IT support is on its way and it is coming FAST! Special guest: James Hartenfeld
- Episode 1: Troubleshooting in Albuquerque (Lydia Manning, Jaren George)Mar 15, 2021 · 46 minA support call to resolve an ethernet connection issue turns into turmoil. But no worries, the IT Pod Desk pros are here to help? Episode featuring Lydia Manning
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